Privacy Policy
Effective Date: July 15, 2026
Who We Are
Black River Birth Services is a birth doula practice owned and operated by Tiffany Kahofer, serving families in Port Huron, the Blue Water Area, and surrounding Southeast Michigan communities. Our website is located at blackriverbirthservices.com.
If you have any questions about this privacy policy or how we handle your information, you can reach us at:
Email: info@blackriverbirthservices.com
Phone: 810-712-1310
Service Area: Port Huron, Michigan and surrounding communities
What Information We Collect
We collect two types of information through our website: information you provide to us directly and information collected automatically when you visit our site.
Information You Provide Directly
Contact Form
When you submit our contact form you may provide your first and last name, phone number, and email address. This information is used solely to respond to your inquiry and follow up regarding our doula services.
Lead and Intake Form
When you complete our client intake or lead form you may provide more detailed personal information including your name, phone number, email address, expected due date, planned delivery location, planned delivery method, and information related to your maternal health history and pregnancy. This information is used to assess whether Black River Birth Services is the right fit for your birth support needs and to prepare for your free consultation.
This information is treated with the highest level of confidentiality. It is never sold, shared with third parties for marketing purposes, or used for any purpose other than providing you with doula services.
Information Collected Automatically
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects information about how visitors use our website including pages visited, time spent on each page, geographic location at a general level, device type, browser type, and how you arrived at our site (for example through a search engine or a direct link).
This information is collected using cookies and similar tracking technologies. It is aggregated and anonymized — meaning it does not identify you personally. We use this data to understand how visitors interact with our website so we can improve our content and user experience.
Google Analytics data is processed and stored by Google in accordance with Google's own privacy policy. You can learn more about how Google uses data at google.com/policies/privacy/partners.
Cookies
Our website uses cookies — small text files stored on your device — to support the functioning of Google Analytics and general site performance. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the website.
How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and questions submitted through our contact form. To assess your doula support needs and determine whether Black River Birth Services is the right fit for your family. To prepare for and conduct your free consultation. To follow up regarding our services, availability, and pricing. To process Medicaid verification and billing where applicable. To improve our website content and user experience using aggregated analytics data. To comply with any applicable legal obligations.
We do not use your personal information for automated decision-making or profiling.
How We Store and Protect Your Information
We take the protection of your personal information seriously, particularly given the sensitive nature of maternal health and birth-related information you may share with us.
Personal information submitted through our contact and intake forms is stored securely and accessed only by Tiffany Kahofer and authorized members of Black River Birth Services as necessary to provide doula services.
We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information we cannot guarantee its absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with applicable legal requirements.
Health Information and Confidentiality
Information related to your maternal health, pregnancy, delivery plans, and birth history is treated with the same standard of confidentiality as healthcare-related information. This information is used exclusively to provide you with personalized doula support and is never disclosed to third parties without your explicit consent except where required by law.
Black River Birth Services is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) as doulas are not classified as healthcare providers under federal law. However we voluntarily uphold the spirit of those confidentiality standards in the handling of all health-related information you share with us.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information in the following limited circumstances:
Service providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, including our website platform (Wix), email service providers, and scheduling tools. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was shared.
Google Analytics: As described above, website usage data is shared with Google Analytics in aggregated and anonymized form.
Medicaid processing: If you are a Medicaid-enrolled client, information necessary to process your doula benefit coverage may be shared with the Michigan Department of Health and Human Services or your Medicaid managed care plan as required for billing and verification purposes.
Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process such as a court order or government request.
Safety: We may disclose information if we believe in good faith that disclosure is necessary to protect the safety of you, your baby, or others.
We will never share your personal or health-related information for advertising, marketing, or commercial purposes.
Your Rights and Choices
You have the following rights regarding your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to any legal obligations we may have to retain certain records.
Opt out of Google Analytics: You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout.
Cookie preferences: You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling cookies may affect the functionality of our website.
Withdraw consent: Where we process your information based on your consent you have the right to withdraw that consent at any time by contacting us directly.
To exercise any of these rights please contact us at info@blackriverbirthservices.com or call 810-712-1310. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website and services are intended for adults who are pregnant or planning a pregnancy, or their partners and family members. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13 please contact us immediately at info@blackriverbirthservices.com and we will take steps to delete that information promptly.
Third-Party Links
Our website may contain links to third-party websites including resource links, hospital websites, and external references cited in our blog content. This privacy policy applies only to blackriverbirthservices.com. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.
Michigan Privacy Considerations
Black River Birth Services operates in the state of Michigan and complies with applicable Michigan state privacy laws. Michigan residents have the right to know what personal information is collected about them, to access that information, and to request its deletion subject to applicable exceptions.
If you are a Michigan resident and wish to exercise your privacy rights please contact us at info@blackriverbirthservices.com.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
If we make material changes to how we handle your personal information we will make reasonable efforts to notify you, which may include posting a notice on our website or contacting you directly if we have your contact information on file.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the way we handle your personal information please contact us:
Black River Birth Services
Tiffany Kahofer, Owner and Lead Doula
Email: info@blackriverbirthservices.com
Phone: 810-712-1310
Website: blackriverbirthservices.com
Service Area: Port Huron, Michigan and surrounding Blue Water Area communities
We are committed to addressing your concerns promptly and transparently.
This privacy policy was last updated on July 15, 2026. Black River Birth Services reserves the right to modify this policy at any time. Continued use of our website following any changes constitutes your acceptance of the updated policy.